At REEL9, we respect your privacy. You have the right to delete your account and all associated data at any time. This page explains how.
How to delete your account (in-app)
Step 1
Open the REEL9 app on your phone.
Step 2
Tap the Profile tab.
Step 3
Tap "Delete Account".
Step 4
Read the confirmation: "All videos and data will be permanently deleted. This cannot be undone."
Step 5
Confirm to delete permanently — your account is removed and you are signed out immediately.
What data gets deleted?
| Data type | Deleted? | Details |
|---|---|---|
| Account profile | ✅ Yes | Email, name, profile picture, settings |
| Generated videos | ✅ Yes | All videos created with REEL9 in cloud storage |
| Scripts & drafts | ✅ Yes | Saved scripts, drafts, prompts |
| Subscription data | ✅ Yes | Credit balance, tier, purchase history |
| Authentication data | ✅ Yes | Google / Apple login credentials |
| Analytics & logs | ⏱️ 90 days | App usage data, anonymized after 90 days |
| Payment records | ⏱️ 7 years | Required by law for tax/financial compliance (anonymized) |
Frequently asked questions
Can I recover my account after deletion?
No. Account deletion is permanent. You can create a new REEL9 account with the same or a different email at any time.
Will my videos be deleted from TikTok / Instagram?
No. REEL9 only deletes videos stored on our servers. Videos you've already posted to TikTok, Instagram Reels, YouTube Shorts, or other platforms remain on those platforms — delete them separately.
Will I be charged after deletion?
No. All subscription data is deleted immediately and active paid subscriptions are cancelled upon deletion.
How long does deletion take?
Account deletion happens immediately when you confirm. All personal data is removed from our systems within 24 hours.
What if I can't access the app?
Email fundipdeveloper@gmail.com with your account email and we'll delete your account for you.
Can I download my data before deleting?
Yes. Before deleting, open your Videos library, select videos, and download them locally.
Will REEL9 keep any of my data?
Payment records are kept for 7 years as required by law (anonymized, not linked to your account). Analytics and logs are deleted after 90 days. Everything else is deleted immediately.
Need help?
If you can't delete your account in the app or need manual deletion:
Email fundipdeveloper@gmail.com with your account email. We'll process your deletion request within 48 hours.
Privacy & data protection
When you delete your account:
- All personal data is permanently removed from our servers
- Your data is encrypted during storage and transmission
- We never sell user data to third parties
- Deletion is irreversible
For more information, see our Privacy Policy and Terms of Service.